Client Relations Specialist - Life Insurance (Jakarta)
Join Pengiklan Anonim, a leading player in the life insurance and pension funds sector, as our next Client Relations Specialist in Jakarta Raya. In this pivotal role, you will be the bridge between our company and our valued clients, ensuring their needs are met with excellence. Leveraging your extensive knowledge of the life insurance industry, you will build and maintain strong relationships with clients, brokers, and partners. Utilizing tools like Salesforce and Microsoft Dynamics, you will manage client data, track interactions, and analyze performance metrics to drive growth and satisfaction.
At Pengiklan Anonim, we are committed to fostering a culture of innovation and collaboration. As a Client Relations Specialist, you will have the opportunity to grow your career in a dynamic and supportive environment. With a competitive salary of IDR 8000000 - 15000000 per bulan, this is your chance to make a meaningful impact in the life insurance industry.
๐ Tanggung Jawab Pekerjaan
- Build and maintain strong relationships with clients, brokers, and partners through regular communication and personalized service.
- Manage client data and interactions using Salesforce and Microsoft Dynamics.
- Track and analyze client performance metrics to identify opportunities for growth and improvement.
- Collaborate with the sales and product teams to ensure clients have access to the best insurance solutions.
- Provide exceptional customer service and resolve client issues promptly and effectively.
- Attend industry events and conferences to stay up-to-date with the latest trends and best practices.
- Prepare and present regular reports on client interactions and performance to senior management.
- Contribute to the development of marketing and sales strategies to attract and retain clients.
๐ Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in client relations, sales, or a similar role in the insurance industry.
- Proven track record of building and maintaining strong client relationships.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in English, both written and spoken.
- Knowledge of Salesforce and Microsoft Dynamics is a plus.
- Certification in insurance products or client relations is a plus.
- Ability to work well under pressure and meet tight deadlines.
๐ ๏ธ Keahlian
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